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F.A.Q.

Customer Questions

What payment options do you have?

You can pay with your credit card or with PayPal through this website. I also take payment through money wire transfers (Western Union, Money Gram, Walmart), checks and cash. To pay with anything other than PayPal or credit card, please send me an e-mail or Facebook message for more info.

What are your prices on custom pieces?

They start at $65 for an 8.5 x 11 in, $125 for an 12 x 18in, $250 18 x 24 in, and $40 for a custom mask. Prices depend on the size and degree of detail in a piece.

How do I order custom artwork?

Please send me an e-mail at [email protected] or message my Facebook page to talk about the details and place a custom order.

Why haven't I received my stuff yet?

Prints and masks are made-to-order, so please allow up to 6 weeks for your order to be shipped. As one man running a busy business, please bear with me. I apologize about the wait! I promise it will be worth it. If you have a deadline or if it is a gift, let me know asap. If you still have not received your order, please e-mail me at [email protected]. It may be delayed for a number of reasons, such as shipping issues, and I would be happy to help fix your issue.

Shipping Questions

How do you ship?

All orders ship USPS or UPS and includes tracking. For standard orders, prints come in a solid mailing tube and masks come in 12x6x6 inch boxes.

Where do you ship to?

I ship everywhere unless noted. If you have an issue with shipping to your country during check out, please contact me.

How much is shipping?

Shipping within the U.S. is $10 per order. International shipping is $18. All orders within the U.S. are eligible for free shipping with any order over $100.

Other Questions

Do I have to register to buy an item?

No, an account isn’t required, but it is recommended. Having an account makes it easier to store your information for when you come back to order again.

What do you draw with?

I use Sharpies, Primacolor colored pencils and various paints.

How do I report a problem with my order/item/etc.?

You may use the contact form below or e-mail me directly at [email protected]. I also answer messages through my Facebook page at https://www.facebook.com/dieselartwork

CONTACT INFO

E-mail: [email protected]

Message me on my social media:

Facebook: https://www.facebook.com/dieselartwork

Official Instagram: https://www.instagram.com/AetchDiesel

Contact Form:

    TRACK AN ORDER

    To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

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